Question 1

How does NECTA calculate costs for bespoke systems?

Accepted Answer

Following collaborative scope definition, you receive a binding fixed-price quote with clear milestone payments. There are zero recurring per-user licensing fees. The only ongoing operating costs are Swiss cloud hosting and optional support SLAs.

Question 2

Who owns the code?

Accepted Answer

You do. Once the project is fully paid, the code, designs and documentation pass to you.

Question 3

What happens if NECTA ever stops existing?

Accepted Answer

Your software keeps running. You own the code and documentation, and we build on widely used technology rather than proprietary tools only we understand. Another development team can take over at any time.

Question 4

What does Swiss quality and data protection mean at NECTA in practice?

Accepted Answer

For us, quality is an engineering standard: direct communication, strict TypeScript typing, and automated testing. All systems are hosted in Swiss data centres (Partner: Infomaniak) under the strict Swiss Federal Data Protection Act (FADP).

Question 5

How long does custom software development take?

Accepted Answer

Focused automations and MVPs are typically deployed in 4 to 6 weeks. Larger enterprise applications and portals take 2 to 4 months. With our agile 1–2 week sprints, you test a first usable module after 2 weeks.

Question 6

How do we kick off a project and what does typical collaboration look like?

Accepted Answer

We start with an introductory consultation to understand your operational workflows. During a focused discovery workshop, we build the data model and milestone scope. We then engineer the solution with weekly live demos on a protected test environment.

Question 7

Can existing software systems (Bexio, Abacus, ERP) be integrated?

Accepted Answer

Yes, system integration is one of our primary capabilities. We connect your existing tools (including Bexio, Abacus, Sage, AutoScout24, or relational databases) via robust REST and GraphQL APIs to eliminate double data entry.

Question 8

How does NECTA integrate AI and workflow automation?

Accepted Answer

We implement AI strictly where it delivers real operational value – such as document triage, text drafting, or data extraction. All models operate with strict privacy guarantees; your company data is never used to train third-party models.

Question 9

Can we meet in person in Zurich or at our offices?

Accepted Answer

Gladly. We adapt to your requirements: at your company premises, in our Zurich atelier, or flexibly via video conference. For discovery workshops and key milestone reviews, clients value sitting down together in person.

Question 10

Does NECTA collaborate with existing internal IT teams?

Accepted Answer

Yes, seamlessly. We collaborate hand-in-hand with in-house developers or IT administrators, providing clean API documentation, readable TypeScript code, and structured architectural handovers.

Question 11

Who handles updates, security, and hosting after launch?

Accepted Answer

We offer modular Service Level Agreements (SLAs) for ongoing security patches, server monitoring, daily backups, and rapid support with guaranteed response times. You always speak directly with a senior Zurich engineer.

Question 12

Why are your software rates so competitive?

Accepted Answer

Faster with AI, reviewed by Swiss developers: AI models handle the routine work and our developers review the result. That is how we build in weeks instead of months, and the smaller effort is reflected in our fixed prices.

Question 13

How do you ensure high quality despite leveraging AI?

Accepted Answer

The best of both worlds: AI provides immense velocity, while experienced Swiss engineers steer architecture and audit all workflows.

Question 14

Are there monthly per-user licensing fees?

Accepted Answer

No, 0 CHF. Regardless of how many team members use it. You only pay for the Swiss server from CHF 40 per month, or operations from CHF 90 if you want us to look after it.

Question 15

What does Swiss cloud hosting cost exactly?

Accepted Answer

The server alone costs from CHF 40 per month (Partner: Infomaniak). With updates, monitoring and daily, tested backups from CHF 90. The exact amount depends on users and data volume and is stated in your quote.

Question 16

What happens when new requirements arise during or after the build?

Accepted Answer

We discuss new requirements immediately and supply a clear fixed price beforehand. Implementation only begins upon your explicit approval.

Question 17

When does custom software become profitable for an SME?

Accepted Answer

Typically within the second year. Eliminating recurring per-seat subscriptions quickly amortizes the initial investment.

Question 18

How flexible is bespoke software for future business changes?

Accepted Answer

Because we architect modularly, new roles, features, and workflows can be introduced incrementally at any time without rebuilds.

Question 19

Is a client portal secure against unauthorized access?

Accepted Answer

Yes. Each person only sees what their role allows. The connection is always encrypted (HTTPS), and on request we add a second factor to the login. More on the Security & Privacy page.

Question 20

Do custom web apps work seamlessly on phones and tablets?

Accepted Answer

Yes, every interface is engineered mobile-first and fully responsive. Field technicians and clients can access data on any phone or tablet.

Question 21

Can the portal match our company brand identity completely?

Accepted Answer

Yes, every application is customized to your exact visual identity: your brand colours, typography, logo, and custom Swiss domain.

Question 22

How binding are digital approvals and signatures in the portal?

Accepted Answer

Every approval is logged with a timestamp and IP address, so it can always be traced. If you need a signature with the same weight as a handwritten one, we connect a recognised provider of qualified e-signatures under Swiss ZertES or eIDAS.

Question 23

Can legacy enterprise software be integrated as well?

Accepted Answer

Yes, even legacy on-premise systems can be linked via direct database connectors, SFTP data pipelines, or automated document parsers.

Question 24

What happens if a connected third-party system goes offline?

Accepted Answer

Our pipelines employ persistent message queues and automatic retry mechanisms. Data is never lost; it syncs as soon as the target service recovers.

Question 25

Why direct code integrations instead of tools like Zapier or Make?

Accepted Answer

Dedicated code integrations are faster, incur no per-task SaaS bills, keep data in Switzerland, and handle complex validation logic without constraints.

Question 26

Do systems still operate in low connectivity environments (e.g. construction sites)?

Accepted Answer

Yes, using offline-first Progressive Web App capabilities, staff can capture field reports and photos offline, which auto-sync once back online.

Frequently Asked Questions.

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